All items on sale on Coltelleria Cargasacchi's e-commerce (https://www.coltelleriacargasacchi.it), owned by Cargasacchi S.A.S. with registered business at San Marco 265, 30124, Venice, Italy, respond to the following terms and conditions.
Coltelleria Cargasacchi is committed to publishing photographs and descriptions that best represent on-sale products. Please note that the items sponsored on our e-commerce, many of which are made by artisans or completely handmade, could be characterised by small variations related to the material and color. To request further information or to receive additional photographs, please contact us at email@example.com .
Coltelleria Cargasacchi reserves the right to cancel the order or contact the buyer directly if an error is found in the price of a product on our e-commerce. All prices include VAT (where applicable), at current rates. Coltelleria Cargasacchi avails itself of the right to change the prices of the products online over time.
Buyers can purchase items directly from our e-commerce using various payment options: PayPal, Stripe, Apple Pay, and Gpay. Coltelleria Cargasacchi reserves the right to cancel the order if the payment is not received. The order will be sent only after receipt of payment by the buyer. Our website guarantees maximum security for online payments and your credit card details. For problems relating to the payment of an item, please contact firstname.lastname@example.org
An order is confirmed when the business receives a receipt of payment and the buyer receives an email from the staff. Coltelleria Cargasacchi reserves the right to cancel and reject an order in the following cases:
- Failure to authorise or receive payment
- The unavailability of items
- The order of blades and knives by a buyer living in the United Kingdom, due to national laws
- The presence of errors related to the price, model, and description of the item
- When the buyer is underage. Coltelleria Cargasacchi certifies the age of all buyers when receiving product orders such as knives. The team will verify identity documents.
Coltelleria Cargasacchi ships worldwide. The staff is committed to shipping orders within 5 working days. Coltelleria Cargasacchi uses the DHL courier, providing a fast and safe service. The order will be shipped to the provided address. The order confirmation will be sent to the buyer, who will be able to check the order through a tracking code. For deliveries to non-EU countries, customs fees are charged to the customer, and cash on delivery is not accepted.
Coltelleria Cargasacchi assumes no responsibility for the purchase of products advertised on our website from countries where their purchase and use are not permitted.
RETURN AND REFUNDS POLICIES
Coltelleria Cargasacchi is committed to evaluating every return request. Coltelleria Cargasacchi respects, follows, and adheres to the European legislation which establishes that a trader must repair the product, replace it, reduce the price, or make a refund if the purchased goods turn out to be defective or do not work as described on the online site. The buyer has the right to cancel or return the product within 14 days from the date of the order without giving a reason. In this case, the buyer must bear the shipping costs and the goods must arrive at their destination (Coltelleria Cargasacchi, San Marco 265, 30124, Venice, Italy) within 14 days of notification to the seller. To make a return request, please contact email@example.com. For refund cases, Coltelleria Cargasacchi is required to refund the buyer within 14 days of receiving the cancellation but may delay the refund if it has not received the goods or proof of their return to sender. Coltelleria Cargasacchi avails itself of the right to charge delivery costs.
GOVERNING LAW AND JURISDICTION
These conditions of sale are governed by Italian law and must be interpreted by applying this legislation. Disputes that may arise concerning these Terms and Conditions are subject to the exclusive jurisdiction of the Italian courts, in particular the Court of Varese.
Coltelleria Cargasacchi E-mail: firstname.lastname@example.org Tel: +39 0415234557